Hey there! Ever had one of those moments where you just needed to talk to someone about a pair of shoes? Yeah, we get it. At ShoeNestKY, we’re not just another faceless online store—we’re real people who genuinely care about your experience. In fact, our founder still replies to every single email that comes in. Crazy, right? But that’s how much we value your voice.
Whether you’ve got a question about sizing, need help with an order, or just want to chat about your latest shoe obsession (we won’t judge), we’re all ears. Here’s how you can reach us:
Prefer a quicker response? Try our Live Chat during business hours—it’s like texting a friend who knows everything about shoes.
Here’s the thing: we started ShoeNestKY because we were tired of impersonal shopping experiences. Remember that time you emailed a big retailer and got a robotic reply? Yeah, we hate that too. That’s why we promise—every message gets a human touch. Even if it’s just to say, “Those boots? Great choice.”
Fun fact: Last month, a customer wrote in about a rare vintage style they’d been hunting for years. Our team scoured suppliers and—bam—found it. That’s the kind of magic that happens when you actually listen.
Pro tip: Include your order number if you’re reaching out about a purchase. It helps us pull up your details faster—meaning more time to talk shoes and less time waiting!
So go ahead, hit us up. Need styling advice? Curious about leather care? Found a typo on our site? (It happens!) We’re here for it all. Because at the end of the day, you’re why we do this—not just to sell shoes, but to build a community that walks together (pun totally intended).
